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CRM for cleaners

CRM for Cleaners: Grow Your Cleaning Business

CRM for cleaning businesses: manage customers, schedules, and jobs without spreadsheets. Simple software to grow your cleaning business.

Start your free trial About the CRM

CRM

From £100 a month

30-day free trial. No per-seat charges.

  • Contact management with notes and history
  • Deal pipeline with your own stages
  • Email campaigns and marketing lists
  • Online booking and embeddable forms
  • Workflow automations
  • Lead attribution

The challenges you face

What tends to get in the way for cleaners.

  • Keeping track of regular and one-off customers
  • Managing schedules and job details
  • Following up on quotes quickly
  • Getting repeat bookings and referrals
  • Competing with other local cleaners
  • Finding time for admin around cleaning jobs

How Kabooly helps

What changes once your enquiries and clients live in the CRM.

  • All customers and job history in one place
  • Pipeline tracks quotes to booked jobs
  • Notes store access codes and preferences
  • Email past customers when you have availability
  • Mobile access to check details on the go
  • Track where your best customers find you

How a cleaning business runs in Kabooly

Not a feature list. This is the setup most domestic and commercial cleaners end up with.

  • Pipeline stages that match how work is won

    Stages are yours to define. Cleaners usually land on Enquiry, Visit Booked, Quoted, Booked, Regular, and Cancelled. Cancelled being a stage rather than a deletion is what lets you win those customers back later.

  • Access, keys and preferences on the record

    Contacts carry tags and custom fields, so the alarm arrangements, key holder, parking, frequency, pets and any product a customer cannot have in the house are recorded once and read by whoever covers the job.

  • An enquiry form that asks what you need to quote

    Build the form, ask for postcode, property size and how often they want you, and embed it on your site. The submission creates the contact with those answers stored, so you are not phoning back just to ask how many bedrooms.

  • Quote visits customers book themselves

    Set up a booking type for a quote visit or a first clean, set the hours you can be somewhere new, and publish the booking widget. Kabooly sends the reminder email before the visit automatically, so fewer people forget to be in.

  • Quotes chased instead of forgotten

    Kabooly does not produce your quotes. It makes sure the ones you gave get followed up, because moving a deal to Quoted can trigger both the follow up email and the task to ring. Domestic cleaning quotes go cold in about a week.

  • Filling gaps and winning old customers back

    Past and cancelled customers keep a tag and sit on a marketing list, so the spring clean campaign or the note about a newly free Thursday morning goes out from your own sending domain rather than as thirty texts.

Three automations worth building in your first week

Each of these is a trigger, an optional wait, and an action. Nothing to code.

  1. The enquiry answered while you are on a job

    When a form is submitted, send an email confirming you have it, with your areas and rough rates, and create a task to call. Cleaning enquiries go to whoever answers, not whoever is best.

  2. The quote that went quiet

    When a deal moves to your Quoted stage, wait three days, then send a short email asking if they would like to get started, and create a task to ring.

  3. The first clean nobody checked on

    When a deal is marked won, wait one week, then send an email asking whether everything was how they wanted it. Small complaints raised early get fixed. Left alone, they become a cancellation you never saw coming.

Features

Key features for cleaners

See every feature in detail

  • Contact Management

    Keep all your customer information in one place, accessible to your whole team.

  • Deal Pipeline

    Track every opportunity from first contact to closed deal with visual pipelines.

  • Email Campaigns

    Create and send professional email campaigns to your contacts and marketing lists.

  • Workflow Automations

    Automate repetitive tasks with visual, trigger-based workflows.

  • Booking System

    Let clients book appointments directly with you, synced to your calendar.

  • Lead Attribution

    Understand exactly where your leads come from and which marketing channels work.

Pricing

Simple pricing for cleaners

Compare the plans line by line

  • CRM Starter

    Perfect for small teams getting started with CRM.

    £100 a month

    • 1,000 contacts
    • 3 team members
    • 5 marketing lists
    • 10 email templates
    • 10 active deals
    • 3 forms
    • 3 automations
    • 3,000 emails per month
    • All core features
    • Email support

  • CRM Professional

    For growing businesses that need more capacity.

    £200 a month

    • 7,000 contacts
    • 10 team members
    • 10 marketing lists
    • 20 email templates
    • 20 active deals
    • 10 forms
    • 10 automations
    • 10,000 emails per month
    • Everything in Starter
    • Priority support

  • CRM Enterprise

    For larger teams with high-volume needs.

    £500 a month

    • 30,000 contacts
    • Unlimited team members
    • Unlimited marketing lists
    • Unlimited email templates
    • Unlimited active deals
    • Unlimited forms
    • Unlimited automations
    • 100,000 emails per month
    • Everything in Professional
    • Priority support
Start your 30-day free trial

Every account starts with a free trial and moves up a plan as you reach its limits.

The bundle

Also for cleaners

Get the website, Marketing and the CRM together for £100 a month.

  • Managed Website Service

    A professional website, built, hosted and looked after for you, with business email.

    • Fully managed, so you never touch the technical side
    • Designed around your business
    • Your own domain

    £50 a month

  • Marketing

    Adverts for Facebook, Instagram and Nextdoor, written and designed around your business.

    • Advert text in your tone of voice
    • Images sized for Instagram, Facebook and Nextdoor
    • Your logo and brand colours picked up from your website

    £40 a month

  • All three

    £100 a month

    The CRM plus the other two, for one monthly price.

    Get the bundle

Questions from cleaners

Can I store access codes and property details?

Yes, add any information you need to customer records: access codes, alarm details, parking notes, cleaning preferences. Everything's in one place.

How do I track regular and one-off customers?

Use tags to categorise customers by service type. Track regular clients separately from one-off deep cleans, and manage both in the same system.

Can I access customer details on my phone?

Yes, Kabooly works great on mobile browsers. Check property details, access codes, and customer notes from your phone before each job.

How do other cleaners use Kabooly?

Cleaners typically use Kabooly to store customer and property details, track quotes, manage their schedule, follow up on enquiries, and contact past customers when they have availability.

How do I follow up on quotes?

Your pipeline shows which quotes are waiting for a response. Set reminders to follow up and convert more enquiries into bookings.

Can I email past customers about availability?

Create a marketing list of past customers and email them when you have gaps in your schedule. Past customers often need cleaning again.

How do I know which advertising works?

Lead attribution shows where your enquiries come from. Know whether customers find you through Google, Facebook, leaflets, or referrals.

Is it easy to use alongside cleaning jobs?

Kabooly is designed to be simple. Most cleaners are comfortable with the basics quickly. It saves time rather than creating more admin.

CRM for cleaners, from £100 a month

Or get the website, Marketing and the CRM together for £100 a month.

Start your free trial See the bundle